Ideally you will be able to attend every class session as scheduled, but we understand that this isn't always possible. In order to retain your Higher Score Guarantee eligibility, you will need to make up any and all missed sessions.
If you’re enrolled in a classroom course (either In Person or Live Online) and miss a session, you have the following options.
Missed a class?
Option 1: Attend a live make-up session
If at all possible, we recommend you make up your missed session with another live class. You can make up as many live sessions as needed, whenever you want. (If you are enrolled in an In person class, your live make-up will also need to be In person; if you are enrolled in a Live Online class, your live make-up will also need to be Live Online.)
To identify make-up options for your In-person Classroom course, follow these instructions on using the Make-Up Session Finder.
To identify make-up options for your Live Online course, call 1-800-KAP-TEST (1-800-527-8378) and a Student Concierge will be able to assist you.Option 2: Use your online video lessons
If you cannot find a suitable live session to make up your missed class, you may choose to make up the session with the online video lessons, located in your online syllabus.
Please note that if you are enrolled in an In-Person or Live Online course, you can make-up only two live sessions with a video lesson and still be eligible for the Higher Score Guarantee.
To learn more about online video lessons, call 1-800-KAP-TEST (1-800-527-8378) to speak with a Student Concierge.
Option 1: Attend another live practice test
Missed a practice test?
If at all possible, we recommend making up your missed exam with another live class. Mimicking the test-day experience is an important element of Kaplan’s test prep programs.
Option 2: Self-proctor and make up the exam onlineIf you cannot find a suitable live class with which to make up your missed practice test, you may choose to self-proctor the exam and submit your grid electronically, using these instructions.