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Reset My Password / Change My Username

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Reset Your Password or
Change Your Username 

If you’ve lost, forgotten, or would like to reset your password or change your username, you can change either by following these steps:

Reset your password
1. Go to
2. Click “Forgot your password?” under the sign-in button
3. Enter your email address and we'll send instructions on how to reset your password

You may also update your password within your account profile via the instructions below.
Change your username
1. Go to
2. Click Profile on the top menu bar
3. Click ‘Edit' next to your name

4. Update your email address to change your username
5. Click ‘Update Contact'
Fix problems with your password or username
If you’re having trouble resetting your password or changing your username, Contact Us.

Helpful Resources

Contact Us
We’re here for you when you need us.
The Team at Kaplan Test Prep




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