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(PKB) Shipping Policies and Fees

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For standard or expedited orders created at the point of sale, you will receive email notification and tracking information when your course materials have been shipped, typically 1 business day after your full payment (or first installment billing payment) is processed. You can also track your shipments by logging in and clicking My Account > Account Details in the upper right-hand corner of your screen.

Note: Specialty orders (e.g AP exams, etc.) that may have been placed after your initial enrollment will be delivered within 2 - 7 business days (depending on shipping method). 


Shipping Policies

If you pay your balance 7 business days before the first class session, course materials will be shipped to the location of your choice, EXCEPT to an individual Post Office (P.O.) box or to an international military base Post Office (P.O.) box.  

Shipping Fees

STANDARD ($25) = 5 - 7 business days

The standard shipping charge of $25 via UPS is added to the cost of classroom and tutoring courses, and is charged in addition to the full fee of the course.

EXPRESS ($50) = 2 - 3 business days 

If you pay in full less than 7 calendar days before your class starts, you will be charged the $40 expedited shipping fee, in addition to the course fee. The shipping method is 2nd Day Air, via UPS. If no one is available to sign for the package, the driver has discretion as to whether to leave it. If the driver is comfortable that the package can be left out of the public view and safe from the weather, it will be delivered in such a manner. All other circumstances require a signature.
 
INTERNATIONAL ($50 for Canada, $85 everywhere else) = 7 - 10 business days

The shipping fee is $50 for Canada and $85 for all other international addresses.

 
How are my books shipped?
  • All books are shipped via UPS Ground, EXCEPT shipping locations with PO Boxes, APO, and Military Base addresses.  
  • APO and Military Base addresses are shipped via USPS.
  • Orders submitted with PO Box, Box, PO, etc. in the address line will be cancelled.

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